We know that quality is an important competitive advantage. Excellent quality provides credibility for the company's products and services, thereby improving customer satisfaction, bringing positive word of mouth, and increasing market share.

Therefore, OneRiver has established a strict quality process to ensure that electronic components without any quality defects are provided to customers.

Supplier Quality Inspection:

1. Develop supplier selection criteria and evaluate potential suppliers.

2. Negotiate terms and conditions with suppliers, including quality checks.

3. Develop a supplier quality control plan that specifies how the supplier's deliveries will be checked and the acceptable quality level.

Quality inspection of internal products and processes:

1. Develop a quality control plan that includes provisions for checking products and processes.

2. Establish procedures to investigate non-conformities and perform root cause analysis.

3. Develop a corrective action system to follow up non-conformities and corrective actions.

Customer quality inspection:

1. Establish a system to track customer feedback and change requests.

2. Establish a process for listening to customer feedback and taking appropriate action.