Quality is a company's consistent commitment to excellence in its operations. We have established a strict and standardized quality inspection process. Suppliers, quality inspection teams, and after-sales quality return visits are all important parts of the process.
Establish quality requirements for purchased products, regularly check suppliers to see if they continue to meet quality standards, and conduct evaluation audits on potential suppliers to ensure that they must meet the necessary quality standards.
The quality inspection team first conducts pre-purchase audits or inspections to ensure that the products sold to customers meet the standards. Inspect products for potential defects or non-conforming parts and record inspection results. Substandard products are rejected and suppliers are re-evaluated for continued cooperation.
Based on customer feedback to measure overall customer satisfaction with a product or reset, develop an action plan based on customer feedback to address problem areas.
Quality inspection of internal products and processes:
1. Develop a quality control plan that includes provisions for checking products and processes.
2. Establish procedures to investigate non-conformities and perform root cause analysis.
3. Develop a corrective action system to follow up non-conformities and corrective actions.
Customer quality inspection:
1. Establish a system to track customer feedback and change requests.
2. Establish a process for listening to customer feedback and taking appropriate action.